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SUPPORT

What happens once you have bought one of our machines?

At Ingrid West Machinery Limited we offer a full range of after sales services to support our range of products. These services are available directly from us.

Technical Support

         Free Telephone Technical Support.

         Service Agreements.

         Repairs Service.

Training

         Training Programs Covering:

         Operation, Set-up, Configuration and Preventative Maintenance.

Training Courses can be either in-house or on-site and are tailored to meet your needs.

Advice

We are also able to offer expert advice for customers production problems including:

  • Machine choice

  • Manufacturing methods

  • Automation techniques

  • Programming

  • Tooling design

  • Bobbin design

  • Upgrades

Spares

Our aim at IWM is for the minimum downtime. To achieve this, spare parts must be available quickly. We carry a large range in stock, available Europe-wide on next-day delivery, so you should never have to wait for the part you need to get production running again.


HOW TO REACH US

Should you need to contact us for any reason you can do so using any of the following methods:

Post:

Unit 5L,

Delta Drive,

Tewkesbury,

Glos. GL20 8HB.

United Kingdom.

Phone:

+44 (0) 1684 273164

Fax:

+44 (0) 1684 273171

Send Email:

enquiry@ingridwest.co.uk

On-line Enquiry:

Simply fill out the boxes and add any comments you may have

SKYPE -

free phone call using the Skype network.


IWM's headquarters are situated at Tewkesbury industrial estate, Gloucestershire. We are centrally located, close to the M5 motorway for ease of connection across the UK.

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